Front Office Manager

MMI Hotel Group and Cotton House Hotel Front Desk

18 Sep 2019

MMI Hotel Group and Cotton House Hotel

Front Desk


Full Time


Cleveland's newest hotel - Cotton House - Tribute Portfolio has a great opportunity for an experienced Hotel Front Office Manager, preferably with at least one year of experience working with Marriott Lightspeed.  This position is located in Cleveland, MS at Cotton House  a new build hotel located on historic Cotton Row.  Cotton House is part of the Tribute Portfolio by Marriott.  Tribute hotels are a family of boutique hotels bound by their indie spirit and heart for connecting people and places. Tribute Portfolio offers characterful hotels each with their own personality and all rooted in their local community.

If you believe good management rolls up their sleeves and helps when needed, this could be the job for you.  As the Front Office Manager, you will be responsible for managing all aspects of the Front Office including front desk, bell staff and night audit.  You will be responsible for ensuring the highest level of service are met while achieving high guest satisfaction.

If you have three (3) or more years’ experience in hotel guest services; have a “can do” mentality; are an excellent communicator and team player; understand the importance of providing guest with world class service; and can work a flexible schedule including nights and weekends, this could be the job for you!

Cotton House is part of MMI Hotel Group, a company steeped deep in southern hospitality.  Please apply today if you are interested in joining a company with roots reaching back over 60 years in the hospitality industry.  Click here to see the excellent benefits offered by MMI. 

MMI Hotel Group and Cotton House are an Equal Opportunity Employer

Cotton House is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.